Global GreCon service for maximum plant availability

Rapid assistance, expert contacts and our comprehensive range of services that sets new standards. Working for you worldwide – personally, efficiently, around the clock.

Home Service

ALWAYS THERE FOR YOU – WORLDWIDE, RELIABLE AND TAILOR-MADE

“When you need us, we’re there.”

With our global service network of over 100 trained technicians, we support you directly on site – in your time zone and in your language. Our subsidiaries and partners across every continent ensure that you can rely on standardised, consistent service wherever you are.

Because downtime costs money. That’s why we’re available around the clock. We resolve many issues immediately via remote support – with no waiting time. If an on-site visit is required, our teams will be with you in no time.

Our commitment: you receive exactly the service your application requires. From commissioning and customised service packages to long-term support. We work to the highest quality and certification standards (ISO, VdS) and ensure the global availability of key spare parts.

Our customers’ above-average satisfaction proves us right every day.

Every system is different – that’s why we offer tailor-made services for the entire product lifecycle. Whether it’s complete installation, commissioning, training or spare parts supply: we’ll put together a package for you that fits your requirements perfectly. This saves you time, money and hassle.

Service Helpdesk
Direct Line +49 5181-79 444
 

Our services at a glance

- Individual services:

  • Pre-installation consultation
  • Equipment assembly
  • Installation
  • Commissioning including basic training

- Individual, bespoke service contracts

- Turnkey complete installation

- Maintenance services:

  • Servicing / inspection
  • Repair
  • Modernisation
  • Spare parts packages

- Product extensions

- Customised user training

- Fault repair service:

24/7 support hotline

  • Remote support
  • Emergency service technicians

- Consultancy:

  • Inspection visit
  • Safety analyses
Man in front of a pipe with tools
Two people standing in front of measurement technology product

In operation worldwide

Whether in Europe, North America or Asia: with its own subsidiaries and experienced local partners, GreCon has a global presence. For you, this means: quick response times, direct points of contact and technical expertise without any red tape. Our customers value precisely this – and have placed their trust in us for decades.

Our global presence ensures that you enjoy the same quality and reliability wherever you are in the world. Short communication channels, quick decisions and a service team that understands your industry – that is our commitment.

Trust through experience

More than 50,000 companies worldwide already use GreCon products and technology. They choose quality, reliability and a partnership based on mutual respect. Whether for initial installation or retrofit projects, our service ensures that your system runs smoothly.

Why do so many companies place their trust in us? Because we don’t just react – we think ahead! Our fire protection and measurement technology experts thoroughly inspect your systems, identify risks at an early stage and prevent costly downtime. This means you not only meet your legal operational obligations, but also benefit from a longer service life and higher availability of your systems.

Details about our services

Our service teams take care of the complete installation of your systems – including mechanical and electrical integration.

After installation, commissioning takes place, including training your employees in operation and maintenance.

Regular maintenance ensures the availability of your systems and increases their service life.

We repair your equipment quickly and sustainably. If necessary, we modernise your existing systems with the latest components.

In-depth training courses, either on-site or digital, impart expertise for specific applications and scenarios.

Are your requirements growing? Our systems grow with you. We advise you on expansion options and add-on modules.

In the event of malfunctions, we are available around the clock – with technical expertise and a clear roadmap for solving problems.

Many problems can be solved remotely. Our specialists access your systems securely – quickly and in compliance with data protection regulations.

We put together individually tailored packages for your application – so that everything is immediately available in case of an emergency.

We look forward to hearing from you.

Please fill in all mandatory fields marked with an asterisk (*).

Fields marked with * are required.

I hereby consent to the processing of my personal data in accordance with the data policy.