Contacts

Write us


FAGUS-GRECON Greten GmbH & Co. KGHannoversche Straße 58
31061 Alfeld
Germany

To contact form

How to reach us


Enter your search term and confirm with the Return key.

Do you have questions?

We are happy to help you with our service box
Telephone, in writing, or in person.

To the contact

Contact

Always close to you - always there for you

It is our objective to ensure a high availability of your Fagus-GreCon systems. Below you will find the most important information so that you are always able to contact the right experts for your concerns.

Please select your request

  • Our experts for fire protection and measuring systems are at your disposal during the business hours. Furthermore we offer a 24/7 phone support. 

    Monday to Friday (except holidays) - 8:00 to 18:00

    Your contact partner for fire protection:
    Your contact partner for measuring systems:
  • If you need technical support on site or if you wish to fix a date for maintenance, please contact our responsible scheduler for fire protection and measuring technology engineers.

    Monday to Friday (except holidays) - 8:00 to 16:30

    Your contact partner for fire protection:
    Your contact partner for measuring systems:
  • For repair requests and returns, our team in the Repair and Return Center will be at your disposal. They will provide any further information on the documents which are necessary for a quick processing by means of the RMA.

    Monday to Friday (except holidays) - 8:00 to 16:30

    Your contact partner:
    Please ask for an RMA number with an RMA form using the following link before every return or repair shipment:
  • Our sales team in the After-Sales Center will be available to you for any type of proposal for your GreCon systems. They will send you offers for spare parts, maintenance and service contracts.

    Monday to Friday (except holidays) - 8:00 to 16:30

    Your contact partner for Spare Parts/Upgrades:
    Your contact partner for Maintenance-/Service Contracts: