Thomas Mailand (48) has been taking up this challenge as the new service manager at GreCon since June of this year. For Thomas Mailand, personal customer contact and detailed knowledge of the customer-specific requirements are the basis for the development of a tailor-made service package.
The modular GreCon service range that was introduced at LIGNA 2015 is, in his opinion, an excellent basis to develop and implement customer-specific service concepts. Supported by the whole team, Thomas Mailand will continuously build up the service level to ensure support at the highest stage.
With Thomas Mailand, a long-time and experienced employee has been chosen for the management of the 62-person service team.
Thomas Mailand knows almost all service areas from his own experience. He began as service technician in the field in 1994, managed the development of the remote tool SATELLITE and took on the team leadership of the GreCon support center in 2011.